New job isnt working out

I had a job for 2.5 years. I was good at it and worked my way up to management quickly. However over time my boss kept dangling a promotion I wanted but never gave it to me. There was a point I was doing the work of the promotion without the pay or title. I attempted to transfer to get the promotion at other stores and my boss would block me. So I eventually got fed up and left

I worked two weeks at my new job and the work itself is fine. It’s in another field than my last one and one that I like. The schedule and hours are good as well. The company over all is solid as well.

My workload is a bit high especially for my level. I was told in orientation Id be in charge of mo more than 5 tickets per day and yet I’ve been having 15-20 a day.

Being new to the field and computer system plus this big workload is overwhelming for someone who isnt used to it yet

Once I get solid, I know i could handle this workload like the rest do in a more efficient way

But it’s only been two weeks. The person training me really doesn’t have much patience when training and is nitpicky over the smallest details. So sometimes I feel like I’m walking on egg shells constantly.

She didnt like the way I double check my work or confirm everything. Or when she gives me a bunch of information to pass on I repeat it back to make sure I get exactly what shes saying. Because I’m new to this field so I want to explain things in a way that makes sense.

I got a whole lecture about it today how she doesn’t like the way I double check and repeat stuff back.

Sometimes I’m managing a customer on the phone. Someone in front of me. While someone else is waiting for me to email them about something else all at the same time. So, when I go through and confirm it’s just to make sure I don’t mix things up.

Not only that I’m dealing with all these things at the same time I have the person training me in my face pointing out something or getting pissy if I forgot where do I find something on the computer.

So I get it can be annoying for someone but it’s my way of making sure I got everything set.

For example a customer was written down for a service. And then said he was also supposed to get another service in addition to that first one.

Now we are backed up because we have to bring the customer back in to do that second service because he was upset it wasn’t included with the first time. So I started double checking to make sure everything they want is on the ticket.

I feel constantly micromanaged from how I stand to “not smiling enough “ or putting my hands in my pockets.

I’m only a couple weeks in but I feel burnt out already and am looking for a new job.

I was more social and talkative my first couple days now I’m just quiet and keep to myself, come in clock in and do my job and leave as fast as possible.

And it’s mostly because I feel nitpicked so much I just shut down.