Want to be in-demand in warehousing and logistics? You should read this…
The warehousing and logistics industry plays a pivotal role in the movement and storage of goods across supply chains. As businesses increasingly rely on fast, efficient delivery of products, particularly with the rise of eCommerce, certain skills have become more valuable than ever.
Whether you’re starting out or looking to progress your career, here are five of the most in-demand skills in warehousing and logistics (and how you can develop them):
1. Inventory management
Inventory management is vital to the success of any warehouse or logistics operation, and companies rely on accurate stock levels to avoid both overstocking and stockouts.
This involves regularly counting stock, forecasting demand using historical data, and utilising warehouse management systems (WMS) like Oracle, SAP, or Microsoft Dynamics. These practices help minimise operational costs and improve order fulfilment.
How to gain inventory management skills: Taking a course in inventory management or warehouse management is a great way to develop your knowledge. Gaining hands-on experience in an entry-level role where stock management is a regular task is also invaluable.
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2. Forklift operation and equipment handling
Machinery plays a crucial role in warehouses, with forklift operation being one of the most sought-after skills. Not only do employers look for certified forklift drivers, they also value those who can safely and efficiently handle other equipment – such as pallet trucks or automated pickers.
Knowledge of relevant safety procedures and basic equipment maintenance is additionally critical to reduce downtime and accidents at work.
How to gain forklift operation and equipment handling skills: You can obtain a forklift licence by taking a recognised forklift training course. Gaining practical experience with equipment handling and safety protocols on the job will also enhance your abilities.
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How to become a Forklift Driver
3. Data analysis and process optimisation
The increasing complexity of logistics operations requires a focus on data analysis to optimise processes. This involves monitoring key performance indicators (KPIs), such as delivery accuracy and picking times, and using data to streamline operations.
To do this effectively, you’ll need knowledge of process optimisation techniques, such as Lean Six Sigma, alongside proficiency in software such as ERP systems, WMS analytics, and Microsoft Excel.
How to gain data analysis and process optimisation skills: There are a number of online courses that’ll help you gain qualifications in Lean Six Sigma, Microsoft Excel, and data analysis. Practical experience with relevant software and systems, along with involvement in process improvement projects, will also help you to build these essential skills.
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4. Communication and teamwork
Logistics heavily relies on communication and coordination across different departments, and strong communication skills are essential when liaising with procurement, transport managers, and customer service teams.
In addition, good teamwork skills are crucial to maintaining productivity, and effective interpersonal skills help ensure all team members are aligned with business objectives.
How to gain communication and teamwork skills: Any practical experience taking part in group projects or cross-departmental teams (even in different sectors) will help you to demonstrate these transferable soft skills. You can also improve your communication and teamwork skills by attending workshops or taking courses on leadership and collaboration.
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5. Technology and automation
Automation is becoming more prevalent in the logistics industry, with technologies such as robotics, automated storage and retrieval systems (AS/RS), and AI-driven logistics software playing an increasing role in daily operations.
Being familiar with these technologies, as well as emerging trends like the Internet of Things (IoT) and blockchain for supply chain management, will make you more competitive in the job market.
How to gain technology and automation skills: Courses in warehouse automation systems, AI, robotics, and supply chain technologies like the Internet of Things (IoT), offer a great opportunity to develop your skills in this rapidly evolving field. Practical work experience in roles which utilise these technologies will also work to your advantage.
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Ready to develop your warehousing and logistics skills? View all warehouse courses, or browse all warehouse job vacancies now.
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