Artificial intelligence (AI) is intelligence (such as learning, reasoning, and inferring information) demonstrated by computers that mimics human intelligence. In the workplace, it can be used to perform cognitive abilities and tasks with reduced human error and cost. But this is just the tip of the iceberg of the transformative potential of artificial intelligence for … Read more
When we think of communication skills, most of us just think about written and verbal skills. For verbal communication, there is more than just talking and active listening. There is a third component—non-verbal communication skills. These are the ways you convey your message excluding words. What does that mean? Non-verbal communication includes things such as … Read more
In 1963, as we were on the precipice of many years of uncertainty and strife to come, legendary musician Bob Dylan wrote the song “The Times They Are a-Changin.” The song, which was an anthem for change, really understood that culture was truly downstream from politics. Fast forward to 2020 and the complete change of … Read more
When I joined Greyhound back in 1996, as an IT developer, my plan was to stay for a year and then move to some cutting-edge development company. Greyhound was not the sexy development shop that I had hoped to work for. Now having worked there for 25 years, I have nothing but fond memories of … Read more
Have you thought about how much problem-solving you typically do each day? If you don’t think very much, you may not be giving yourself enough credit. Individuals typically solve numerous problems throughout the day for both personal and work. While many problems are solved consciously, you also engage in an unconscious problem-solving process throughout the … Read more